Slow Performance

For the best experience of the NTS website, please use one of our Supported Browsers.

Apps and other browsers

Here are some things you can try:

1. Go through our General Troubleshooting Tips

2. Make sure you have a strong and stable internet connection

3. Your device may be running low on memory, causing things to slow down. Close other apps (or windows/tabs if you’re on the web) to free up memory.

4. Restart your device to clear any temporary issues.

Get in touch

If you’re still experiencing issues, submit a support request, and we can help you out. Please include:

• A detailed description of the issue

• Relevant screenshots or screen recordings

App users: 

• Device model 

• iOS or Android version

• NTS app version

Web users:

• Browser and version (you can use a tool like What Is My Browser)